Frequently Asked Questions

Domain Names

Q: What is a domain name?
A: Think of it as your address on the computer. (Just like the address on your mailbox.)

Q: Any advice on choosing a domain name?
A: Try to include keywords in your domain. Your domain should specify exactly what you do. If your company name does not reflect that, then try adding a keyword to it. (i.e. JaneDoe.com does not tell anyone what you do, but JaneDoeRealtor.com does.)

Hosting

Q: What is a host?
A: Think of it as the house in which your website resides.

Email

Q: Why do I want my email to be myname@mybusiness.com?
A: Several reasons:

• It makes people type your name and your business name! Therefore, they are more likely to remember you!
• It sounds permanent! Using a free address such as myname@hotmail.com leaves them wondering if you'll be out of business soon, or have only been in business a short time.
• People that use free addresses are the same ones who say, "I'm not very good at computers." Technically savvy people say, "I'll have my tech people look into that." Which of these two businesses would YOU choose?
• Your business should not depend on a free email provider. You can't fire Yahoo!
• You can use your catch-all email account that comes with your hosting to indentify spammers, thus eliminating them!

Q: I don't want to learn another email program. I like what I have.
A: With our hosting, you can have your myname@mybusiness.com and choose to either forward it to whatever mail you prefer using, send it to your Outlook or Outlook Express, or use our webmail.

Templates

Q: What is a template?
A: It is the graphics on your site that stay consistent throughout. Components usually include your banner/logo at the top of the page, your navigation, and your footer.